Customer Review Platformfor Contractors &Home Service Businesses

Import and keep track of your customer lists and incoming leads. The platform includes a customer relationship management tool that tracks all the reviews left by your company. You also can track customer interactions by leaving personal notes on customers for future jobs.

Market directly in your service area to subcontractors and other business owners. The Platform will also have a direct marketing avenue for companies to advertise to business owners. Ads will be displayed on landing pages and tailored on the type of business of the registered user, ensuring targeted and relevant advertising.

Use the reviews from your local business owners to qualify your new leads. This lead qualification process can help filter out potentially bad customers for reasons such as non-payment of contracts, unsafe or unclean work environments, and harassment from potentially high-risk customers. Lead qualification also helps your business limit risk by filtering financial and emotional challenges. Our platform offers customer transparency and mitigates these risks.

Our platform empowers business owners and their employees to leave 1 to 5 star reviews on customers with whom they have worked with, providing valuable feedback that helps others assess whether a potential customer is a good fit for their business. Resident Review levels the playing field by enabling businesses to review homeowners, promoting mutual accountability and fairness in transactions.

Resident Review is a review platform designed for business owners in the construction and home service industries. With future features that will include a way to connect with your local sub-contractors by chat or direct message and a marketplace for local/regional tool and equipment sales. The platform will be a place for businesses to connect and grow with likeminded businesses in their service area.

We verify all users of the platform by a third-party verification process. By verifying businesses, we try to mitigate the possibility of bots, fake accounts, or accounts set up for malicious intent. We hope by filtering out bad actors that we promote and prioritize transparency and trust, creating a secure space for businesses to share honest experiences and equipping them with the data needed to make informed decisions to protect their business.