Founder & CEO
Corey M. Chase
Corey M. Chase is the founder and CEO of Resident Review, a platform based in Fort Myers, Florida, where contractors and home service businesses review their customers. He is also the author of Why Risk it at all?
About Corey M. Chase
Corey M. Chase is the founder and CEO of Resident Review, an online platform where contractors and home service businesses review their customers. Resident Review also provides a customer relationship management (CRM) tool to support risk management.
Corey is an entrepreneur and consultant with more than two decades of experience in the home service industry. He has worked across multiple home service sectors and understands their operational challenges and opportunities.
Risk management is the focus of his work. He has implemented strategies to strengthen operations, protect assets, and build lasting customer loyalty. He helps business owners prepare with practical tools and clear guidance.
Corey is the author of Why Risk it at all? The subtitle is How to protect and grow your home service business through conscious, continuous risk management. Published in January 2026, the book addresses scope creep, payment disputes, property damage, employee safety concerns, and reputational harm. It explains how customer screening, clear communication, contracts, and technology can help businesses manage these risks.
Corey M. Chase’s Approach to Risk Management
Corey’s approach is based on one idea: home service businesses are stronger when they manage risk before problems arise. He writes about the problems that put growing businesses under pressure, from scope creep to payment disputes.
His approach centers on proactive, continuous risk management. This includes screening customers carefully, communicating clearly, using well-drafted contracts, and adopting technology such as CRM systems. It also means building a culture of accountability and mutual respect in customer relationships.
This approach informs both Resident Review and Corey’s writing. Resident Review helps home service businesses review their customers and assess potential jobs. Corey’s book, Why Risk it at all?, offers owners and operators practical ways to protect their assets, strengthen operations, and build customer loyalty.
For business owners, Corey’s message is simple: anticipate challenges, respond effectively, and keep improving. Drawing on his experience in the home service industry, he provides practical guidance to help owners grow with confidence.
Experience in Home Services
- Founder and CEO, Resident Review
- Entrepreneur and consultant in the home service industry, with more than two decades of experience
- Author of Why Risk it at all?, January 2026
Book: Why Risk it at all?
Formats and Where to Buy
Why Risk it at all? is a guide for owners and operators in the home service industry. It explains how customer screening, clear communication, contracts, and technology such as CRM systems can help businesses manage scope creep, payment disputes, property damage, employee safety concerns, and reputational harm. The book shows how to move from reactive to proactive risk management and build accountability and trust in customer relationships.
Areas of Focus
Contractor risk management
protecting assets, strengthening operations, and building lasting customer loyalty.
Customer screening
evaluating potential customers before work begins to help identify payment and job-related risks.
Home service operations
using clear communication, well-drafted contracts, and technology such as CRM systems to strengthen operations.
Find Corey Elsewhere
Follow Corey M. Chase on these profiles:
Contact and Press
For press, media and general inquiries, contact Corey M. Chase at info@resident-rev.com.
Learn more about his book at https://coreychasebooks.com.