NH
REVIEWEDNorthside HandymanHANDYMANVerified Business
Rachel KimVerified Homeowner
★★★★★
“Paid on completion and left clear access instructions.”
Visible to registered businesses onlyExample review for illustration
FOR HOME-SERVICE BUSINESSES
CRM for Contractors and Home Service Businesses, with Customer Screening Built In
Resident Review is a CRM for contractors and home service businesses that shows you who you are working for before the job. See how other local businesses rated a customer, check property data for the address and keep every lead and note in one place.
Setup in minutes Cancel anytime
PROPERTY DATAHOME EQUITY$420K
CRM and customer screening by trade
HVACCheck a homeowner before the emergency no-cool call.Explore HVAC →PlumbingCheck the caller before the after-hours burst pipe.Explore Plumbing →ElectricalCheck the homeowner before the panel upgrade quote.Explore Electrical →LandscapingCheck the client before they join a weekly route.Explore Landscaping →CleaningCheck the client before your crew walks in.Explore Cleaning →RoofingCheck the homeowner before you order materials.Explore Roofing →
IN SHORT
Resident Review is a contractor CRM with customer screening built in. Verified home service businesses can read 1 to 5 star reviews other local businesses left on a homeowner, see property data for the address, and track leads and notes in a built-in CRM that works alongside scheduling and invoicing tools.
A home service CRM that starts before the job
Most CRMs for contractors record what happens after you book a job: the visit, the invoice, the follow-up. The decision that costs the most money happens earlier, when you choose whether to take the job at all.
Resident Review is built for that decision. Verified businesses share fair, factual reviews of the customers they have worked with, visible only to other registered businesses. Each address comes with a Resident Assessment Card of property data. A simple built-in CRM keeps your customer lists, leads, notes and review history together, so your whole team works from the same information.
What every contractor gets
Reviews from verified local businesses
Search a homeowner and see how other trades rated them, from HVAC and plumbing to cleaning and roofing. Every review comes from a verified business that actually worked with the customer.
Property data on every address
Property type, estimated value, home equity, year built, beds and baths, square footage, heating type, cooling type and flooring, ready before you quote.
A built-in CRM
Import customer lists, track leads, keep notes your whole team can see and keep a record of every review your company has left.
PROPERTY DATASingle Family
HOME EQUITY$420KEXCELLENT
PROPERTY VALUE$609K
YEAR BUILT196462 YRS
BEDS / BATHS5 Bed / 1 Bath
SQ FOOTAGE1,204 sq ft
PROPERTY TYPESingle Family
HEATINGForced Air
COOLINGCentral
FLOORINGHardwood
RESIDENT ASSESSMENT CARDHighlighted on the card: the fields most useful for home-service jobs
Property data on every address
Every address includes a Resident Assessment Card. These are the fields home-service teams use most before a visit.
Home equityUseful background when you discuss deposits and large invoices.
Property valueContext for the size of the job and the budget conversation.
Year builtA signal for older systems, materials and surprises behind the walls.
Beds and bathsHelps you judge scope, crew size and how long the visit may take.
Square footageA starting point for quoting time, materials and crew size.
Property typeSingle family or multi-unit affects access, approvals and who is paying.
Heating typeForced air, heat pump or boiler tells your tech what to expect on site.
Cooling typeCentral air or another setup changes the call before anyone arrives.
FlooringUseful for cleaning, flooring and remodel quotes before the first visit.
BUSINESS FEEDBACK LOOP
How the business feedback loop works
Homeowners can review contractors almost anywhere. Resident Review adds the other side, so home service businesses can share fair, factual experiences privately.
Who can leave reviews
Verified businesses, about customers they have actually worked with. No anonymous posts and no reviews without a real job behind them.
Who can see them
Only registered businesses on Resident Review. Reviews are never shown to the public, to search engines or to the homeowner.
How businesses are verified
Every business completes a third-party verification process that keeps out bots, fake accounts and malicious actors.
Why it is fair
Homeowners already review businesses. Now businesses can share fair, factual experiences privately, so both sides have a reason to act in good faith.
HOW IT WORKS
Three steps before your next job
1
Register and verify your business
A third-party verification process reduces bots, fake accounts and malicious actors.
Setup takes minutes for any home-service trade.
2
Search a customer before you accept the job
See reviews from other local businesses and the property data for the address.
Search the customer before you accept the job.
3
Leave a review after the job
Rate the customer 1 to 5 stars. Only other registered businesses can see it.
Rate the customer after the job so other local businesses benefit.
Third-party business verificationReviews visible only to registered businessesSetup in minutesCancel anytime20% off for Military and First Responder businesses
Contractor CRM questions
It depends on what you need. Scheduling and invoicing are covered by field service tools. If you want to know who you are working for before you take a job, Resident Review covers verified customer reviews, property data, lead tracking and notes, and works alongside the tools you already use.
Related guides
GUIDEB2B CRM for Contractors: Qualify Residential Leads Before Dispatch
Read the guide →GUIDEWhy Can't Contractors Review Homeowners? Actually, They Can
Read the guide →GUIDEVerified Customer History for Home Service Businesses: What It Is and Why It Matters
Read the guide →GUIDEClient Screening Software for Contractors: Vet Leads Before Dispatch
Read the guide →