GL
REVIEWEDGreenEdge LandscapingLANDSCAPINGVerified Business
Karen LewisVerified Homeowner
★★★★★
“Stopped paying after six weeks of weekly service.”
Visible to registered businesses onlyExample review for illustration
FOR LANDSCAPING AND LAWN CARE
Landscaping CRM That Helps You Pick the Right Clients
Resident Review is a landscaping CRM with client screening built in. Before you commit a crew to a new client, see how other businesses rated them, check property details and keep notes for every visit.
Setup in minutes Cancel anytime
PROPERTY DATAPROPERTY VALUE$609K
IN SHORT
Resident Review is a landscaping CRM that helps landscapers and lawn care companies check clients before they commit a crew. Verified businesses can see 1 to 5 star reviews other local businesses left on a client, view property value and type, and track leads and visit notes in one place.
THE PROBLEM
Common problems for landscaping and lawn care businesses
01
Recurring clients who stop paying
Weekly mowing looks like steady revenue until a client stops paying in July and you have already serviced six more visits. Small invoices add up quickly across a route. Reviews from other businesses show who has done this before.
02
Last-minute cancellations
A seasonal cleanup or a mulch install gets canceled the night before, after you have lined up the crew and loaded materials. That day is hard to fill. A history of cancellations with other businesses is worth knowing at the quote stage.
03
Difficult clients
Some clients will never be happy with the edging, the stripes or the shrub height, and they show it by holding back payment. Other businesses that have worked the property can tell you what to expect.
REAL JOBS
Landscaping jobs where checking the client first matters most
The weekly contract that stops paying mid-season
You sign a client for April through October. By August, the payments have stopped but the grass keeps growing. Before you add a new client to the route, check whether other lawn care or landscaping companies were left with unpaid weeks at the same address.
The large install with materials upfront
Pavers, sod, plants and stone get ordered before the first shovel hits the ground. If the client backs out or disputes the bill, you carry the material cost. Property value and reviews from other contractors help you decide how much deposit to ask for.
The client with strict HOA expectations
Some neighborhoods have exact rules on mowing height, plant choices and work hours, and some clients pass every complaint straight to you. Notes from businesses that have worked the property tell your crew what the client expects before the first visit.
The seasonal cleanup that cancels last minute
Spring and fall cleanups run on tight timelines. A client who cancels the day before costs you a full crew day in the busiest weeks of the year. A record of cancellations with other businesses is a reason to confirm twice.
How Resident Review helps landscaping businesses
Verified client reviews from local businesses
See how other verified businesses rated a client before you commit a crew to a weekly route or a large install. A pool company that was paid late, or a tree service asked to redo work for free, is useful context. Reviews are private to registered businesses and come from companies that did the work.
Landscaping CRM software with property data
The Resident Assessment Card shows property value, property type, square footage and year built for any address. It helps you understand the property before you walk the yard, and lets you quote installs and design work with more confidence.
Client notes and lead tracking
Import your client list, track new leads through the spring rush and keep notes for every property: gate codes, irrigation zones, the client who wants clippings bagged. The next crew lead sees everything without a phone call.
LAWN CARE
A lawn care CRM for recurring clients
Lawn care companies live on recurring routes. One reliable weekly client is worth a season of revenue, and one who stops paying costs you every week until you notice. Resident Review helps lawn care businesses check a client before adding them to a route, and keeps notes every crew member can see.
Check before you add a stop
Search the client before they join a weekly or biweekly route, not after the first missed payment.
Keep route notes in one place
Gate codes, pets, mowing height and bagging preferences live on the client record.
Review clients at the end of the season
Rate each client so other lawn care and landscaping businesses know what to expect.
PROPERTY DATASingle Family
HOME EQUITY$420KEXCELLENT
PROPERTY VALUE$609K
YEAR BUILT196462 YRS
BEDS / BATHS5 Bed / 1 Bath
SQ FOOTAGE1,204 sq ft
PROPERTY TYPESingle Family
HEATINGForced Air
COOLINGCentral
FLOORINGHardwood
RESIDENT ASSESSMENT CARDHighlighted on the card: the fields most useful for landscaping jobs
Property data that matters for landscaping
Use the Resident Assessment Card to size up a property before the first walk-through.
Property valueHelps frame the budget conversation for larger installs and design work.
Property typeSingle family, townhome or HOA community changes the scope and the rules.
Square footageThe size of the home, a rough guide to how the property is laid out.
Year builtOlder properties often come with mature trees, older irrigation and established beds.
BUYER'S CHECKLIST
What to look for in a CRM for landscapers
Landscapers and lawn care companies juggle recurring routes, one-off cleanups and seasonal installs. A landscaping CRM should keep client information organized across all of it.
Client history by property
Past services, complaints and payment outcomes for each address.
Lead tracking through the spring rush
Quote requests pile up in March and April. See which leads still need a walk-through or a callback.
Notes every crew can see
Gate codes, pets, irrigation zones and client preferences on the record, not in one crew lead's head.
Knowing who you are working for before the job
Adding a client to a weekly route is a season-long commitment. Check the client before you make it.
Where Resident Review fits alongside your scheduling and invoicing tools
Resident Review covers the client side: verified reviews, property data, lead tracking and notes. It does not build routes, schedule crews or send invoices. Landscaping companies keep the scheduling and billing tools they already use and add Resident Review to decide which clients to take on.
BUSINESS FEEDBACK LOOP
How the business feedback loop works
Homeowners review landscapers on public sites. Resident Review lets landscapers and lawn care companies share fair, factual client experiences privately with other verified businesses.
Who can leave reviews
Verified businesses, about customers they have actually worked with. No anonymous posts and no reviews without a real job behind them.
Who can see them
Only registered businesses on Resident Review. Reviews are never shown to the public, to search engines or to the homeowner.
How businesses are verified
Every business completes a third-party verification process that keeps out bots, fake accounts and malicious actors.
Why it is fair
Homeowners already review businesses. Now businesses can share fair, factual experiences privately, so both sides have a reason to act in good faith.
HOW IT WORKS
Three steps before your next job
1
Register and verify your business
A third-party verification process reduces bots, fake accounts and malicious actors.
Setup takes minutes, even in the middle of the spring rush.
2
Search a customer before you accept the job
See reviews from other local businesses and the property data for the address.
Search the client before you add them to a route or quote an install.
3
Leave a review after the job
Rate the customer 1 to 5 stars. Only other registered businesses can see it.
Rate the client after the job or at the end of the season.
Third-party business verificationReviews visible only to registered businessesSetup in minutesCancel anytime20% off for Military and First Responder businesses
Landscaping CRM questions
It depends on what you are missing. Route planning and invoicing are covered by field service tools. If you want to know who you are working for before committing a crew, Resident Review covers verified client reviews, property data, lead tracking and notes, alongside the scheduling and invoicing tools you already use.
Related guides
GUIDELandscape CRM Software That Helps You Vet Customers Before Dispatch
Read the guide →GUIDEWhat Landscapers Should Know About a Client Before the First Visit
Read the guide →GUIDEContractor Risk Management: Vet Customers Before You Dispatch Crews
Read the guide →GUIDEVerified Customer History for Home Service Businesses: What It Is and Why It Matters
Read the guide →Built for every home-service trade
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